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Casino Reel Island - Bonus and Site Review for Canadians

Reel Island Casino

Below you will find a list of all the Reel Island Casino bonuses - offered to new players. The right side offers a casino overview (click to scroll through the images).

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By: Russell Potvin

Prepare to be swept away to an island of fun at Reel Island casino - a platform that provides ample entertainment packaged within a very pleasing website that hosts a number of casino games, with plenty of bonus and promo options available to players from Canada. The site design in particular is very aesthetic and has a very fun and 'casino-on-the-beach' feel to it. There are some fine bonus options, including no deposit bonuses that crop up from time to time that is available to all Canadians. The site also has some jackpots with a decent number of Canadians counting themselves as winners - just during this whole review process, we found Rizwan from Vancouver, Chris from Toronto, Jessy from Edmonton, and a Roxanne also from Toronto who won quite a tidy sum for themselves playing here. A brand manager involved with the site told us that their 'Must Go Jackpots' and 'Drops and Wins' in particular have a large number of takers.

Review of the Welcome Bonus for Canada Players at Reel Island Casino

The welcome bonus at Reel Island casino is one of the better ones we've reviewed. This is not just because of the amounts, but also the free spins on some very popular slots and the terms and conditions attached to them that make it attractive. Players from Canada can take advantage of this bonus by claiming as much as $700 worth of deposit matches over their first 3 deposits, with plenty of free spins with each deposit. This bonus can be availed via a 100% deposit match up to $100 for the first deposit (+ 25 free spins on the popular slot Starburst), a 50% match for the second deposit (+ 25 free spins on Aloha! Cluster Pays), and finally a 25% match up to $400 for the third deposit (+ 50 free spins on Guns'n Roses).

There is no code required to activate this bonus for Canadians and it comes with a 35x rollover which is decent - most sites we review have a playthrough in the 30-40x range. This means that any free bonus amount claimed must be used for betting a total of 35 times the bonus amount - so, for example, if you got $100 as a free bonus then this will remain in your bonus balance till a total of $3500 worth of bets are made using this free money, after which the bonus funds and the accompanying profits (if any!) will be released for withdrawal. The minimum deposit for this bonus is $10 and the eligibility period is 30 days (10 days for the accompanying free spins). As terms and conditions go, this is one of the better ones we've reviewed, unlike some other casinos that make it near impossible to clear the T&C's of the offer.

Unfortunately, there wasn't any no deposit bonus running at the time of this review. However, that's not to say that the casino does not offer any deposit bonuses ever. These bonus options do come up on occasion and take the form of a bunch of no deposit free spins or a small cash amount (usually $5 to $20). For example, a review of this very casino not long ago had an 18 free spins no deposit bonus offer on any Netent game. Our experience of reviews shows that these types of bonuses typically come up during the holiday season or during big sporting events (such as on Easter or during tournament finals) which is when these no deposit bonuses are normally introduced. The terms for these no deposit bonuses, when they do get activated, normally have the same 35x rollover which has to be among the better ones we've reviewed. The no deposit free spins are normally allowed for only very specific slots in Canada and have a short eligibility period (around the 1-week range, though it may sometimes be longer or shorter than this). All no deposit bonuses at this casino also have a maximum cashout cap of either $50 or $100. Reel Island casino has a detailed 'Promotions' page that lists all promos running at the time so be sure to check out this page to keep yourself updated on the no deposit bonuses when they come up, or you could review our no deposit casinos page for up-to-date information on all casinos.

Review of Other Bonuses for Canadians at Reel Island Casino

Apart from the welcome and no deposit bonuses, Reel Island casino also has plenty of other bonus options running for Canadians. These keep changing from time to time, but they essentially offer deposit matches, free spins, and cashbacks. For example, there's nothing like beating the Monday blues with 50 free spins on deposits made on Monday mornings - the number of spins starts from 10 free spins for a $10 deposit and keeps incrementing by 10 up to a maximum of 50 free spins (for example, you will receive 30 free spins for a $30 deposit). These free spins also have a 35x playthrough, a validity of 30 days and can be enjoyed on the very popular slot Book of Dead. You can also compare the free spins offered by Reel Island casino to other free spins casinos in Canada on our site. During this review, we also got a 20% deposit match up to $50 for Wednesday deposits and up to $200 (at a maximum of $20 per deposit) for Friday deposits, which are a couple of currently running bonuses for Canadians.

Reel Island casino also has a rewarding loyalty scheme for Canadians. As part of this review, we were contacted by a VIP manager the very next day after wagering for the first time and were automatically enrolled into the VIP club. Members can enjoy exclusives such as a personal manager for all your requirements and issues, up to 20% cashback on losses, invites to special events, as well as access to plenty of lucrative bonuses and promotions. Canadians can also redeem their loyalty points for free cash.

Software Review of Reel Island Casino

One of the best reviewed parts about this operator is their website. The available languages for navigation are limited to only English, German, Finnish and Norwegian but the great thing here are the graphics, layout and the big bold size of all the options which make things easy to find. We've reviewed many casinos in Canada, and this is one of our favourites, at least in terms of the fonts, graphics and layout. The site works equally well on mobile and desktop devices and there some nice mobile-only slots available here as well. There's no dedicated mobile app available for download, but the site is optimized for mobile devices and games can be played directly off the browser and are available via instant play, either via flash (on older systems) or HTML5, and all games we tried during this review performed very well.

There is no dearth of games or game providers at this site. Canadians can enjoy games from several very reputed software developers (well over 30 which is among the highest reviewed on this site) including Evolution Gaming, Microgaming, Netent, and a large number of others. The overall quantity of titles number in the hundreds, and the site also has live dealer games, table games (Roulette, Blackjack and 3 card Holdem only though), along with lots of jackpots on offer. The Return to Player rate or RTP (i.e. the theoretical amount returned to players overall) is at a healthy average of 95-97% for slots, though the games under the 'Fun' section are significantly lower, averaging about 80-85%. We had a lot of fun playing here during this review, and while the range of games isn't as extensive as some other Canadian sites, there won't be a moment of boredom playing on this platform.

Review of Banking and Support Options for Canadians at Reel Island Casino

The payment methods at Reel Island casino encompass all popular deposit/withdrawal instruments valid for Canada including Visa/Mastercard, Skrill/Neteller, Paypal, Sofort, Paysafe, Wire transfer, Griopay, MuchBetter, and few other online payment methods. The great thing we found during this review is that a wide range of currencies is available including Canadian Dollars. In other words, you can deposit and play in CAD without converting it to USD or EUR or other global currencies, as is the case with other Canadian sites we've reviewed. Withdrawal timelines are typically between 48-72 hours, subject to KYC verification, which is among the more efficient processes we've reviewed. The minimum deposit/withdrawal is $10 and the maximum cashout limit is set to $2500 weekly, though this can potentially be increased on request.

Another impressive feature of this review was the friendliness of the customer support staff at Reel Island casino. Support is provided in the form of 24/7 live chat and e-mails (with a site promise to turn around all email queries within 24 hours), and all our queries were resolved efficiently - we were quite pleased while reviewing the support section of the site. There's also an FAQ section here but this is tiny and could do with expanding.

Licensing, Security and Player Protection Review for Canadian Players at Reel Island Casino

Reel Island casino has been running since 2015 and is managed by White Hat Gaming Ltd. - we've reviewed this company before and it passed the reliability test comfortably so Canadians can rest assured of the safety and legality of playing at this site. The operator holds valid licenses from the UK Gambling Commission and the Malta Gaming Authority that make it legal for them to operate in Canada (keep in mind though, that if you leave Canada and head to the neighbouring USA, this and almost every other Canadian casino cannot be used across the border). They also include a dispute resolution link on their site (which we haven't come across in too many other reviews), which is nice and shows that they are committed to their customers. The software is independently tested and their site operations and games are transparent and audited for fairness. They also provide links for responsible gaming and have a fairly active policy on player protection by strictly enforcing self-imposed limits, auto-checks on overspending, self-exclusions, robust KYC checks to prevent underage gambling as well as other resources for player protection. Finally, all data is protected by SSL encryption, provided by the reputed RapidSSL so players from Canada can rest assured of the safety of their information and financial transactions. Indeed, this is one of the safest and most secure sites we've reviewed.

Our Overall Review of Reel Island Casino for Canadian Players

We put this site to the test during this review and must say that they passed on most aspects, and soared in a few. Canadians, in particular, will find the site nice and pleasing, and this has got to be one of the better Canadian sites we've reviewed from a design and fonts perspective. The bonuses on offer too are quite nice and while there weren't any no deposit bonuses at the time of this review, there is enough history to suggest that no deposit bonuses are a regular feature here. There is a wide variety of games on offer as well, though it has to be said that other Canadian sites we've reviewed offer a greater range of table games (apart from the usual blackjack and roulette options). The banking and support options also pass muster, though toll-free telephone support would have been nice. All in all, this is one of the better sites we've reviewed and is recommended for Canadians to try out.

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