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Soft Magic Dice Casino Software Review

Software: Soft Magic Dice
License: UK
Established: 2012

Soft Magic Dice software or SMD as it is sometimes called is a casino software developer that claims to have been created by a group of experts in the online gaming industry who have over 30 years experience. They offer classic casino games as well as unique titles that can only be found on Mission2Game casino and from Soft Magic Dice. The company says they are a software provider and online gaming consulting company and they were founded in 2012 with 300 games that they claim to use state of the art security.

This sound good on paper, but in reality, most of the comments and feedback relating to this company is negative with a big emphasis on spam.

Pros and Cons For This Software Provider

Normally when it comes to software provider reviews, the negative aspects are very small and can be difficult to located. With Soft Magic Dice, we found the opposite; there are very few positives if any to list. The positive things that we did find include:

  • Wide selection of games

Now we move onto the negative aspects and there are quite a few to list including:

  • Very poor support
  • Reports of Non-payment
  • Spam Complaints
  • Slots RNG do not calculate payments correctly

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More about this company

Soft Magic Dice (SMD) is an online gaming software provider that was started back in 2012 and has been slowing growing every since. According to their website they are a serious software provider bypassing several other software developers in the features they have available. Their vision is to become one of the top 3 providers in the world by 2017. We really don't see this happening and if anything we anticipate that they will go downhill rapidly if they spam assaults don't stop.

They claim that their management team has been working in different areas of online gaming industry for over 30 and that all their software is produced in house by their experienced programmers and designers. We find this a little difficult to believe considering the fact that their official website is completely out of alignment and a bit of a joke.

Their games are currently only available on the Mission2Game casino and this doesn't have a very good reputation either. They claim to offer 300 games in ten different categories. They say the games are high quality and are filled with great features. The site claims that Soft Magic Dice is the next generation in software but customer feedback and reputation really does speak for itself.

Security and Fair Play

SMD says that they use state of the art security to ensure that customer data is handled safely. As mentioned, their games are only currently available on the Mission2Game casino and the banking options here are very limited with only visa and wire transfer being allowed. There have been a lot of complaints about lack of payment and customer support too.

Soft Magic Dice Complaints and Reputation

If you look at any of the reputable online gaming forums and websites you will see that the Soft Magic Dice is definitely not a favorite and there are a lot of complaints about this company. One person claimed they were approached by the company to market their casino and that when they looked at their games they found they were very family. SMD claims their games are unique. On further digging it was discovered that their slots were originally made by Wizard Software but all of the casinos using these games closed down years ago. All Star Slots was the last casino to stop using the software back in 2009. Soft Magic Dice was asked why they had these games but no reply was received.

Another complaint that we found stated that the person decided to try out the slots because they they looked good. They signed up to play for fun and stated that they wouldn't play for real money because the slots don't pay out when they should. This person stated that the payout pages are wrong and that wild symbols are posted as scatter symbols and bonus rounds are different from what is listed on the website. The person only played a couple of games and wasn't impressed by the mistakes.

A lot of the complaints around the web related to spam with so many people claiming that they are being inundated with spammy emails from this company and the Mission2Game casino even though they haven't subscribed to anything.

There are also quite a lot of complaints about no payment and the fact that support can't be reached and they never answer emails. In short, we would definitely recommend that you avoid this software brand and the casino until things change.

Soft Magic Dice Casino Bonuses

The bonuses available on the flagship brand, Mission2Game Casino, are attractive and the no deposit spam bonuses are even more attractive. There are even different welcome bonuses for players to choose from depending on the games they like to play, but when payouts aren't being ignored along with player support, these online casinos are best avoided at all costs.

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